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«55% customers use more than three channels for communication with the seller»
The development concept of AVANTRAID is to integrate innovative mobile technologies into everyday life. Its implementation will allow to optimize the information and payment dialogue of the company's customers with consumers, improve communication and bring to it the best world experience.
Loyalty of customers, technological excellence, unique competence and principled position in relation to the rules and methods of doing business make AVANTRAID an outstanding and responsible participant in the mobile communications industry.
Company Strategy
To build long term relationships with our customers and clients and provide exceptional customer services by pursuing business through innovation and advanced technology.
Mission
To build long term relationships with our customers and clients and provide exceptional customer services by pursuing business through innovation and advanced technology.
Purpose
To be a leader in the mobile marketing by providing enhanced services relationship and profitability.
To build long term relationships with our customers and clients and provide exceptional customer services by pursuing business through innovation and advanced technology.
Vision
To provide quality services that exceeds the expectations of our esteemed customers.
Core Values
We believe in treating our customers with respect and faith.
We grow through creativity, invention and innovation.
We integrate honesty, integrity and business ethics into all aspects of our business functioning.
We grow through creativity, invention and innovation.
We integrate honesty, integrity and business ethics into all aspects of our business functioning.
What We Do
External Expertise
A communication strategy for service SMS and E-mail messages is the cornerstone of hitting the target KPIs of loyalty programs, e-commerce, maintenance, HR management and many other areas. Our experts leverage the best practice of using cross-channel communications in various sectors.
Development
of SMS-Based
of SMS-Based
SMS-based dialogue communications have a number of advantages versus other dialogue applications: no mobile apps must be downloaded, ensurance of almost 100% respondent outreach, and simple and clear mechanics, integration and instant response recording, instant trigger of response procedures, low cost.
CRM-Base
Replenishing Strategies
Replenishing Strategies
Collecting customer information and increasing a subscriber base are fundamental processes without which efficient customer communications development is impossible. A competent management of information flows in the CRM-system requires integrated approach.
Setting Loyalty Indices
One of the key business efficiency indicators is customer loyalty. CSI (Customer Satisfaction Index) — shows how satisfied the customer is with different factors; NPS (Net Promoter Score) — shows how committed the customer is to a merchandise or organization.
Issuance of Cross-Channel
Communication Cards
Communication Cards
A communication strategy for service SMS, IM messages and E-mail messages is the cornerstone of hitting the target KPIs of loyalty programs, e-commerce, maintenance, HR management and many other areas. Our experts leverage the best practice of using cross-channel communications in various sectors.
Software development
Connecting between our platform and any implemented solutions on the client side. You can also order any development, we have experience in developing even non-core services. The specialists of our company develop software of any complexity, with a 100% guarantee of their correct functioning.
Partnership
We are open to cooperate with software developers, system integrators, CRM and ERP vendors. The integration of multi-channel messaging expands the functionality of your platform and offers high-quality service to your customers.
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